John Shufeldt
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Chapter 19 includes: The Physician Shortage Hiring Quality Providers Locum Tenens Search Firms - Retained Agreements - Contingency Agreements Going It on Your Own Resources to Find Providers - Physician Job Boards - Midlevel Job Boards Post-hiring Challenges Dealing with the Disruptive Provider
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Chapter 2 from the Textbook of Urgent Care Management entitled: Developing the Business Plan includes: - Before you start: Leveraging available informational resources - The basic layout - Cover page - Executive Summary - Company description - Industry analysis - Market analysis - Competitor analysis - Description of products and services - Marketing strategy - Implementation strategy - Management plan - Financial plan - Biggest mistakes - Adapting...
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Chapter 39 includes: Common Subtle Conditions Presenting in the Urgent Care Center - Vital Signs - Neurologic - Chest - Abdomen - Genitourinary - Other - Take-Home Points Informed Consent - Patient Competency - Disclosure of Appropriate Information - Types of Informed Consent Right to Refuse Care Laboratory and Imaging Follow-Up or Missed Radiology Interpretations Critical Care Events in the Urgent Care Center - Front-Office Tasks - Back-Office Tasks...
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Chapter 23 includes: - Taxonomy - Background - Benefits of an Electronic Health Record - Getting Started - Which Solution is Right for Your Practice? - Selecting the Right Vendor - Is the Vendor Certified by the Certification Commission for Healthcare Information Technology? - Client Server or Application Service Provider Model? - Arrange a Product Demonstration - Visit Site Using the Electronic Health Record - How Much Will It Cost? - Cost of Implementation...
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Chapter 28 includes: Identifying the Threat Be Prepared Respond Quickly and with Authenticity Anticipate To Avoid: Crisis Prevention and Preparation Creating a Communications Crisis-management Plan The Importance of a Trained Composed, and Prepared Voice A Global Audience: How Social Media Platforms have Shifted the Rules - Know Where You Sit - The Power of Video Crisis Response - Initial Response - Reputation Repair and Application of Lessons Learned...
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Chapter 44 includes: Integrating Complementary and Alternative Medicine Intro Your Urgent Care Center - Business Plan - Is There a Way to Differentiate Your Business From Others in the Same Industry? Integrating Complementary and Alternative Medicine: Two Strategies - Provision of Clinical Care: The Complementary and Alternative Medicine Connection - Payment for Complementary and Alternative Medicine Services: The Cash Connection From Strategic Decision...
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Chapter 46 includes: The Financial Plan - Debt Financing - Equity Financing Sources of Capital - Regulation D - Legal Entities and Investment - Friends and Family - Term Sheet - Subscription Agreement - Bank Financing - Government-Guaranteed Loans - Angel Investors - Private Equity - Cash Requirements Preparing the Company The Private Equity Process - Engaging with a Firm - Letter of Intent--Term Sheet - Due Diligence - Selection - Challenges of Private...
12) Textbook of Urgent Care Management, Chapter 9: Insurance Requirements for the Urgent Care Center
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Chapter 9 includes: Does My Clinic Need the Following Insurance Policies? - Medical-professional Liability Insurance - Business Insurance - Workers Compensation Insurance - Life and Disability Insurance Other Types of Insurance
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Chapter 27 includes: What Does Public Relations Success Look Like? The Hungry Media - What Defines Media in Today's World? - How to Talk the Talk: Using Media to Offer Your Target Market Real Solutions - Determining What is Newsworthy: Creating Your Own News Public Relations Tactics - Engage! - Get the Most out of Positive Patient Experiences Selecting a Public Relations Agency or Independent Practitioner
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Chapter 31 includes: - Clinical Laboratory Improvements Amendments - Certificate Types Under the Clinical Laboratory Improvement Amendments - Surveys - Certification Costs - Testing - Waived Testing - Provider-performed Microscopy - Nonwaived Testing, Moderate - The Need for and Cost of Laboratory Testing - How to Get Started - Conclusion - Key Points
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Chapter 8 includes: Theories Underlying the Corporate Practice of Medicine Doctrine - Protecting the Physician-Patient Relationship - Commercialization of the Practice of Medicine - Corporation Is Not Licensed Structuring an Urgent Care Enterprise - Friendly PC Structure Noncompliance Penalties
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Construction Manager...or You? How Long Does it Take to Open a Center? Design and Specification Approvals Design-Build or Design-bid-build? General Contractors - To Bid or Not to Bid - Qualifying the General Contractor - Bidding the Work - Contracting with the General Contractor Lenders Permitting The Construction Process - Construction Meetings - Pay Applications - Punch Lists - Substantial Completion - As-Builts - Closeouts - Tenant Improvement...
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Chapter 40 includes: - Workers' Compensation - Market Assessment - Internal Assessment - Scope of Care - Physical Therapy - Wellness - On-Site Services - What do Employers Want? - Referrals - Occupational Medicine and the Health Insurance Portability and Accountability Act - Department of Transportation Physicals and Other Physicals - Marketing - Conclusion - Key Points
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Chapter 25 includes: Marketing Analysis - Customer Analysis - Competitive Analysis - Company Analysis Marketing Plans and Guides - Marketing Budget - Marketing and Sales Plans - Media and Advertising Plan - Brand Standards Guide Compelling Marketing Messages and Communications - Message-Development Goals - Message-Formatting Recommendations Local Marketing: Building Continual Referral Resources Enhancing Customer Relationships and Loyalty Tracking...
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Chapter 10 includes: - Specify Vendor Services - Where to Look for Vendors - Researching Vendor Companies - Consider a Group Purchasing Organization - What Costs to Expect - What to Expect from Vendor Representatives - Choosing Equipment Vendors - Choosing Medical Supply Vendors - Choosing Vendors for a New Line of Business - Choosing Office Supply and Equipment Vendors - Finalizing Contractual Agreements - Verifying Vendor Services - Vendor Partnerships...
20) Textbook of Urgent Care Management, Chapter 30: Metric-Driven Management: Harnessing Information
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Chapter 30 includes: - The Balanced Scorecard - Management-control Process - Setting Priorities - Data Distribution - Using Metrics to Improve Performance - Metric Selection - Conclusion - Key Points